Improve engagement by using Mobile Journeys

Designed specifically for mobile users, Esendex’s Mobile Journeys, whether taken on mobile phone or tablet, have only one goal – that is to ensure your customers complete the task you set for them. From requesting feedback, capturing data, processing registration to delivering promotions, Mobile Journeys can remove all distractions, making it easier for your customers to complete the journey.

support clock

Better responses, 24/7

You can choose to integrate the Mobile Journey with SMS or Email, allowing you to test and build a multichannel strategy that gives you the best response rate.

devices

Multi-device enabled 

Each Journey is designed for easy completion on any mobile phone and tablet. And they work just as well on a desktop, giving your customers the same user experience no matter what device they use.

security

Peace of mind

We understand the importance of compliance and security, which is why Esendex is ISO 27001 accredited. Your customers can provide personal data completely securely.

Features

Rich multi-level reports

Our reporting provides more than just campaigns results. You can delve deep into each and every key touch point throughout the journey to gain more insights and improve the process.

Fully managed service

Mobile Journey is a fully managed service. You simply need to tell us what you want, and our professional team who have accumulated hundreds of hours of experience will do the rest for you.

Choice of integrations

Mobile Journey is an enriched multimedia solution that can operate independently or be seamlessly integrated with other Esendex products and solutions.

 

Competitive pricing 

Mobile journeys are efficient and affordable, with a low initial setup cost and a manageable monthly fee. There is absolutely no hidden cost.

Personalised & dedicated experience

Combining the personalised data, and a focused path, your customers can finish the target with zero distractions and minimum effort.

Example use cases

Financial Services

Income & expenditure
loan applications, insurance claims

Retail

Personalised promotions, customer feedback forms, product customisation tools

Healthcare

New patient registration, appointment
setting, pre & post treatment briefing

Public sector

Applications, questionnaires,
registration of services

Call centres

Triage outbound calls based on
responses, data collection, follow-up surveys

Human Resources

New employee registration, staff
feedback surveys, staff rostering