Improve engagement by using Mobile Journeys
Designed specifically for mobile users, Esendex’s Mobile Journeys, whether taken on mobile phone or tablet, have only one goal – that is to ensure your customers complete the task you set for them. From requesting feedback, capturing data, processing registration to delivering promotions, Mobile Journeys can remove all distractions, making it easier for your customers to complete the journey.
Better responses, 24/7
You can choose to integrate the Mobile Journey with SMS or Email, allowing you to test and build a multichannel strategy that gives you the best response rate.
Each Journey is designed for easy completion on any mobile phone and tablet. And they work just as well on a desktop, giving your customers the same user experience no matter what device they use.
Peace of mind
We understand the importance of compliance and security, which is why Esendex is ISO 27001 accredited. Your customers can provide personal data completely securely.
Rich multi-level reports
Our reporting provides more than just campaigns results. You can delve deep into each and every key touch point throughout the journey to gain more insights and improve the process.
Fully managed service
Mobile Journey is a fully managed service. You simply need to tell us what you want, and our professional team who have accumulated hundreds of hours of experience will do the rest for you.
Choice of integrations
Mobile Journey is an enriched multimedia solution that can operate independently or be seamlessly integrated with other Esendex products and solutions.
Mobile journeys are efficient and affordable, with a low initial setup cost and a manageable monthly fee. There is absolutely no hidden cost.
Personalised & dedicated experience
Combining the personalised data, and a focused path, your customers can finish the target with zero distractions and minimum effort.
Example use cases
Income & expenditure
loan applications, insurance claims
Personalised promotions, customer feedback forms, product customisation tools
New patient registration, appointment
setting, pre & post treatment briefing
registration of services
Triage outbound calls based on
responses, data collection, follow-up surveys
New employee registration, staff
feedback surveys, staff rostering